Q) What exactly is Tragic Solutions?

A) Tragic Solutions is a company that deals in the clean up of highly sensitive situations. We are specialists in the areas of both crime scene and traumatic cleanup. We deal in situations that are beyond the scope of what is considered “typical cleaning”. Tragic Solutions handles everything from removing fingerprint powder after a burglary, to cleaning a location after a suicide or unattended death. It is our business, to restore what once was, and leave our client with peace of mind. Tragic solutions will clean, disinfect, and sanitize the affected area. We will remove and dispose of any items that cannot be salvaged. Tragic Solutions will replace flooring, patch walls, paint, whatever the task needed in order to resume normalcy to the environment in which we are called.

Q) How long does it take for Tragic Solutions to respond to a call?

A) Our response time is within two hours of receiving your call. The client is immediately notified if for some unforeseen reason there is to be a delay. We understand the sensitivity of such situations and the importance of a timely response to our clients.

Q) When do you arrive?

A) Tragic Solutions will arrive after the authorities have already been notified. Confirmation of the incident is made directly by our company to the local authorities, so as not to inconvenience the client any further. It is both for your safety and for ours that this confirmation is made. When there is a situation involving a death, Tragic Solutions arrives after the coroner has already removed the deceased. Tragic Solutions is the final link in the chain of events following a crime or tragedy.

Q) What is the cost of this service?

A) The cost of this service is determined on a case by case basis. Each case is different and unique from each other. It is impossible to predict, in advance of viewing the scene, what supplies and man-hours will be needed. In most cases, this service is reimbursed via personal Homeowners Insurance.

Q) What does Tragic Solutions do with the contaminated items that are collected?

A) All items are disposed of in compliance and strict adherence with EPA guidelines. All items are destroyed at an approved EPA incinerator according to N.J.A.C. 7:26-3A.6.

Q) Are my neighbors going to see vehicles with “Crime Scene” written on them?

A) We understand discretion. Our vehicles are not intrusive and provide us with confidence that we will be able to work without being a spectacle. All vehicles are unmarked or minimally lettered, thereby assuring your privacy.